Thank you for joining one of the Market Teams.  Here are the duties and responsibilities for each Team.

Receive Felt

Team Members: Marion Finneran & Sue Eslick

Receival of inventory will begin after Toss n Tell on May 15th approximately 10:30ish..

Schedule for the day:

9:45am Toss n Tell

10:45am Inventory Acceptance – TnT may be shorter than usual so we shall start acceptance after TnT has finished and the Receival Team is ready.  Members may be attaching tags and making last minute checks.  We will bring you a cuppa and a piece of cake!

Check each member’s inventory for:

• Soft plastic container (unless a rigid container is absolutely necessary) – not hard boxes – name & code on container
• Check for Participants name on the list
• Check for Printed Inventory form
• Check each item for FW Tag includes price and code.
• Check for quality of felt.
• Ensure the Inventory form goes back into the container
• Place the soft containers into the Feltwest large plastic tubs.

Setup Stall

Be at Heathcote at ?:??am to setup the stall.  There is a designated 15 minute window for us to unload everything from the vehicle, then move the vehicle to the stallholder car park.  More details to come.

Team Members: Liz Owens, Soosie Jobson, Claire Russell, Sue Eslick.

• Erect the Gazebo with walls if required and anchor feet.
• Add Feltwest Banner
• Setup table with table cloth
• Setup the scarf and wrap racks
• Setup hat stand
• Unpack and place items for display
• Setp up Square system
• Setup wrapping station
• Hand over

Sales Team

The Sales Team is the first contact point between us and the general public – so it is a very important job!  It would be nice if you could wear something felted – a felt name badge would be a great place to start.  Wearing some felt gives you a talking point and a way to break the ice with prospective clients.  As this is our first market at Heathcote we will need to inform the general public as to who we are, how to follow or join us, and in particular, when we will be back.  But people don’t want to be talked at – it is easier to inform a prospective buyer (or member) rather than sell to them.  Short simple facts are the key.   For example:

• Who or what is Feltwest? – a membership group of feltmakers
• What do we do? – meetings, workshops and events promoting felt.
• What is felt –  a handmade process using unspun wool – wet and needle – show them a piece of each – you don’t need too much detail, lovely to wear, tactile, versatile.
• Where to find us – online – feltwest.org.au hand them a business card, location Alexander Park Craft House
• How to follow us –  facebook.com/feltwest on the business card
• Where to buy – At the Christmas Market but look out on facebook and the web site for other events.

A sale is the final opportunity to reinforce our message with promotional material.  Whilst packaging the item ensure there is a business card and flyer in the bag.  Enjoy the day talking to people about the craft we all love – enthusiasm and joy are contagious. 

Be at the stall at your designated time and stay for your shift.  There is a public carpark below Heathcote on the eastern side. The cost is $2.  Allow 5-10 minutes to walk from the carpark.  Make sure you bring drinking water and be prepared for changing weather.

Team Members: Fleur Riley, Alison Gomes, Sharn Bruere, Jill Jodrell, Sue Espie, Judith Walsh

• Shifts are 2hrs 15mins to hand over to the next shift.
• Talk to people about felting and how wonderful it is!
• Help people to purchase items – answer any questions, help them try things on, talk about the handmade process, generally be friendly but not pushy
• Wear a name badge –a felt one!
• Package item and take customer to cashier
• Replenish stock on displays as direct by Sales Team leader

Packdown Stall

Be at the stall at 3:30pm to pack down the stall

Team Members: Lyn Walske, Sue Mader

• Take down items
• Items need to be ticked off to printed inventory form and placed in members container
• Take down all display items & gazebo

Distribute Unsold Felt

Be at Toss n Tell June 19th to return unsold items to Members.

Team Members: Cynda Empsall, Vimol Imsanguan

When the member comes to collect their unsold items

• Check off the items to the printed inventory form with the Member.
• Return to member.

Teams Roster

Cashier: Claire Russell 0421 577 026

Sales Team Leader: Liz Owens 0402 357 632

Market Co-ordinator: Soosie Jobson 0433 216 154

Day	Start	Finish	Team	Name	Mobile
TnT May 15th	10:30am		Receive Items	Marion Finneran Sue Eslick	0498 031 063 0401 037 973
Heathcote May 23rd	7:30am	9:30	Setup	Liz Owens Soosie Jobson Claire Russell Sue Eslick	0402 357 632 0433 216 154 0421 577 026 0401 037 973
Heathcote May 23rd	9:15am	11:30am	Sales	Fleur Riley Sue Espie	0438 000 061 0402 400 463
Heathcote May 23rd	11:15am	1:30pm	Sales	Alison Gomes Jill Jodrell	0424 083 679 0419 903 394
Heathcote May 23rd	1:15pm	3:30pm	Sales	Sharn Bruere Judith Walsh	0405 729 379 0458 942 690
Heathcote May 23rd	3:30pm	5:30pm	Packup	Lyn Walske Sue Mader Liz Owens Soosie Jobson Claire Russell	0438 023 863 0419 278 352
TnT June 19th	10:45am		Distribution Unsold Items	Cynda Empsall Vimol Imsanguan	0401 628 934 0430 715 432